King Privacy Policy

At King, we take your privacy seriously and are fully committed to protecting the personal data you share with us. This King Casino privacy policy explains what information we collect when you use king casino online, how we use it, who we may share it with, and the rights you hold as a data subject under UK data protection law. By creating a king casino login and using our services, you agree to the practices described in this policy.

Who We Are

King is operated by Jupiter Gaming Limited, registered at 9 Bond Street, Jersey JE2 3NP, and licensed by the UK Gambling Commission under licence number 67098 and the Jersey Gambling Commission under licence RGO-2600-30. Our gambling software is supplied by iGamingCloud Limited, holder of UK Gambling Commission licence 44073. Deposits made on our site are billed as King Casino.com or Jupiter Gaming Limited, so you may see either name on your bank statement. As the data controller, we are responsible for deciding how and why your personal information is processed.

Information We Collect

We collect several categories of information when you register, deposit, play, or contact our support team. This helps us verify your identity, process transactions, and keep the king casino uk platform safe and compliant.

  • We gather identity details such as your name, date of birth, address, and contact information provided during registration.
  • We record financial data, including payment card details, when you make a deposit or request a withdrawal.
  • We track your gaming activity, including bets placed, games played, and session duration, across king slots and live casino tables.
  • We store technical data such as your IP address, device type, browser, and operating system.
  • We log your communications with our customer support team via live chat, email, or the contact form.
  • We may collect verification documents, such as proof of identity and proof of address, to comply with anti-money laundering obligations.

How We Use Your Information

We use the information we collect to operate king casino online safely and to comply with our regulatory obligations. Our uses of your data include the following purposes.

  • We verify your age and identity before allowing you to use your king casino login.
  • We process deposits and withdrawals through Visa debit, Mastercard debit, and Apple Pay.
  • We personalise offers, including welcome bonuses and any king casino bonus code promotions, based on your activity.
  • We monitor accounts for signs of problem gambling and apply responsible gambling tools where necessary.
  • We investigate suspicious activity, fraud, or breaches of our terms and conditions.
  • We send you service messages, account notifications, and, where you have opted in, marketing communications about our king bonus offers and loyalty rewards.

Legal Basis for Processing

We only process your personal data where we have a lawful basis to do so. This includes performing our contract with you when you use king casino games, complying with legal and licensing obligations imposed by the UK Gambling Commission and Jersey Gambling Commission, and pursuing our legitimate interests in preventing fraud and improving our services. Where required, we rely on your consent, for example when sending marketing emails about our latest king casino welcome offer.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate king casino uk effectively and to enhance your browsing experience. Cookies allow us to remember your preferences, keep you signed in to your king login, and analyse how our website and casino app are used. Our cookies also help us measure the performance of promotional campaigns and detect fraudulent behaviour. You can manage or disable cookies through your browser settings, though doing so may limit certain features of our desktop, mobile, and casino app versions.

Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties where necessary to run King Casino responsibly and lawfully.

  • We share data with payment providers to process deposits and withdrawals via Visa and Mastercard debit cards.
  • We share information with our software and game providers, including Pragmatic Play, Play'n GO, Blueprint Gaming, Big Time Gaming, and Evolution, to deliver slots, live dealer tables, and other game types.
  • We disclose data to regulators such as the UK Gambling Commission and Jersey Gambling Commission when legally required.
  • We may share information with fraud prevention agencies and credit reference agencies to verify your identity.
  • We work with affiliated brands and, where applicable, king casino sister sites operated under common ownership, though your account and data remain separate unless you consent otherwise.

Data Security

We employ industry-standard technical and organisational measures to keep your information safe. Our systems use encryption, secure servers, and restricted access controls to protect against unauthorised access, loss, or misuse of your data. While we work hard to keep king casino safe for every player, no online transmission method is completely secure, and we encourage you to use strong passwords and keep your login credentials confidential.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting our regulatory record-keeping obligations. Financial and identity verification records are typically kept for a minimum period required under UK anti-money laundering regulations, even after you close your king casino login. Once retention is no longer necessary, we securely delete or anonymise your data.

Your Rights

As a UK-based player, you have several rights regarding your personal data under applicable data protection law.

  • You can request access to the personal data we hold about you.
  • You can ask us to correct any inaccurate or incomplete information.
  • You can request that we delete your data, subject to our legal and regulatory retention obligations.
  • You can object to or restrict certain types of processing, including marketing communications.
  • You can withdraw consent at any time where processing is based on consent.
  • You can lodge a complaint with the Information Commissioner's Office if you believe we have not handled your data properly.

To exercise any of these rights, please contact our support team through live chat, available 24/7, or email us at support@King Casino.com.

Restricted Access and Eligibility

We only accept wagers and gameplay from players physically located in the United Kingdom, and accounts are opened for UK residents only. If we determine that an account has been opened or accessed from another jurisdiction, we reserve the right to close that account and may need to process related personal data as part of our investigation.

Children's Privacy

We do not knowingly collect personal data from anyone under the age of 18. Our age verification checks are designed to prevent minors from creating a king casino login or accessing our services. If we discover that we have inadvertently collected data from a minor, we will take immediate steps to delete that information.

Third-Party Links

Our website and casino app may contain links to third-party sites, including payment processors and game provider platforms. We are not responsible for the privacy practices of these external sites, and we encourage you to review their own privacy policies before submitting any personal information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically. Your continued use of King Casino after changes are published constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please reach out to our support team. We offer live chat support 24/7, along with email assistance at support@King Casino.com and a dedicated contact form on our website. We are committed to responding promptly to any privacy-related enquiries you may have.